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Facil HelpDesk |
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| Publisher:
Cromosoft |
| Date added:19-Oct-2007 |
Rating:
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| File size:
Unknown
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| Language:
English
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| License:
Shareware - Time Limit
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| Price :$ 50.00 |
| OS :
Windows 98/NT/2000/ME/XP/VISTA
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| UpdateDate : 20-Oct-2007 |
| Requirements :
No special requirements
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Facil HelpDesk Information |
| Facil HelpDesk is an customer support management system for PHP, based in tickets, enabling users to track and manage their support requests faster.
Facil HelpDesk was designed for small and medium companies with one or more members of staff or for those who want to organise communications instead of using contact forms, hidding emails, etc
As Facil HelpDesk is a browser based help desk, your staff can also use it while on the move and customers can send requests in using their normal email client or web browser without causing inconvenience to the end-user.
Browser based (PHP/MySql)
Email management with attached files, JPG,PDF, etc.
Web submission form (for registered users) , using the user login area
Access to an article's base (you can publish articles)
Supports multiple staff members and multiple departaments
Assing tickets to individual members of staff with notifications
Basic reporting of tickets, polls of responses, usage etc.
Email validation for new users, email notifications
three levels of users: end user, staff member, administrator
Customizable colors, logo, etc. |
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| Screenshot |
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 Buy Now
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Reviews Of Facil HelpDesk |
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No opinions. Be the first!
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| Awards |
GLOBALSHAREWARE 4 Gold Disc Awards
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| More Products from company Cromosoft (Total 3 software) |
1.
WinSession Logger
29/Jul/2004
Reviewer:
Advanced keylogger software with low price, captures urls, images, messages etc. send logs by email, LAN,FTP and Web, remote deployment.Include search, shows disk space used,slide show with timer,zoom and more.
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2.
Email AdminList
19/Aug/2007
Reviewer:
E-mail admin List is an application for managing mailing lists of friends or customers and sending personalized emails. Uses csv files.
Features:
-Add two lists of email addresses, duplicated addresses are ignored.
-Sends personalized emails with 6 fields, from a mailing list created with the same application from a csv file.
-Subtracts two lists, example: subscribers - customers
-Intersects two lists
-Remove duplicated emails with different names inside a list
-Split a large list for massive delivery in several files
-Seed your email to monitor deliverability of your e-mail messages
-Filter a list to extract specific addresses of few domains and ignore to others; and creates a list of domains who exists in the list
-Clean emails, remove large addresses, empty lines, address without @, address who starts with # .
-Sort a list alphabetically by domain, by email address and sorts an entire line .
-Shows a smart graph with statistics of domains and percentage inside your list, you can export the graph , useful to know how much people uses hotmail, yahoo, etc.
-Requres an SMTP account for email delivery, Email AdminList is not for bulk mailing.
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3.
Facil HelpDesk
19/Oct/2007
Reviewer:
Facil HelpDesk is an customer support management system for PHP, based in tickets, enabling users to track and manage their support requests faster.
Facil HelpDesk was designed for small and medium companies with one or more members of staff or for those who want to organise communications instead of using contact forms, hidding emails, etc
As Facil HelpDesk is a browser based help desk, your staff can also use it while on the move and customers can send requests in using their normal email client or web browser without causing inconvenience to the end-user.
Browser based (PHP/MySql)
Email management with attached files, JPG,PDF, etc.
Web submission form (for registered users) , using the user login area
Access to an article's base (you can publish articles)
Supports multiple staff members and multiple departaments
Assing tickets to individual members of staff with notifications
Basic reporting of tickets, polls of responses, usage etc.
Email validation for new users, email notifications
three levels of users: end user, staff member, administrator
Customizable colors, logo, etc.
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